“I wanted to take the time to thank you and your colleges for supplying and fitting the new stove.
As this is my first stove I needed a lot of advice and information. Your company provided the time and expertise that I required. Your competitors were not up to the same standard. The fitters who dealt with the installation were courteous, professional, clean and tidy.
I would have no hesitation in recommending your company and in providing the highest reference for overall service.”
Mr S. Chingford
“Dear Ben,
Sorry it’s taken so long to put pen to paper but I really wanted to say a huge thanks for our fabulous fireplace. We love it and really appreciate your direction and advice. We’ve had lots of comments and will be sure to send people your way. Thanks again!”
Mr & Mrs W. Snaresbrook
“After having our fireplace fitted by you I can have nothing but praise for your excellent service, polite and friendly installers and a wonderful end result!
We’ve had the fire on very often and if we leave our living room doors open it warms up the whole house.. Caroline and I both think it is one of the best things we’ve ever spent our money on. We love it! Thank you once again.”
John & Caroline
“Just a note to say thanks for a job well done…
We researched a number of companies before deciding to go with Something Different, which was the lowest in price. I particularly liked the fact that you were responsive and helpful and didn’t try to bamboozle us and made it all very easy.
The installers were quick, personable, turned up on time and did a really good job leaving it clean afterwards.. I would recommend Something Different to others and we would be happy to give references should people need them.”
Mr W. Leyton
“Steve,
My wife and I would like to thank you for your kind and considerate service. Please convey our thanks to your installers for a job well done.
It was a great pleasure to hear how complimentary my wife was about the manner and demeanour of your colleges, notwithstanding their obvious professional abilities to install our purchases from you.
Thank you all again, it was a please to do business with you.”
Mr & Mrs B. Finchley
“Dear Steve and Ben,
Thank you for all your help and advice and for the excellent service you provided. From making the right choices to installation everything has gone so smoothly and we are delighted with the new fireplaces. Even without a fire burning they are exactly the feature we hoped for. We can now look forward to winter.”
Mr & Mrs N. Woodford
“Dear Ben and Steve,
Following the recent installation of our gas fire and fireplace, we wanted to drop you a line to express our gratitude for the way in which the work was performed.
Throughout the entire process the care with which our house was treated was very much appreciated. We could not have asked for more in terms of protection during the job and cleaning up afterwards.
We were particularly grateful for the help, understanding and willingness to adapt schedules when an unforeseen problem was encountered with the structure of our house. Your determination to stick to the promise to have something in place by Christmas despite delays, which were completely outside your control, was very much appreciated.
We would have absolutely no hesitation in using you again or recommending other people to do the same.”
Faye & Paul Loughton
“To all at Something Different,
I just wanted to send you a note to express my sincere gratitude and thanks to Something Different concerning the installation of my new gas fire.
Right from my initial discussions with you through to the thoroughly professional fitter who installed the fire so professionally and courteously, the whole experience has been a pleasure.
I would especially like to thank the fitters for the respect with which they treated my home and I deeply appreciated the genuine enthusiasm and perfectionism of them both.
I would have no hesitation in recommending Something Different to anyone in the future.”
Mrs P. Loughton